Frequently Asked Questions – NV Pool Supply
Have a question? We've got answers. Browse our most frequently asked questions below. If you don't see what you're looking for, feel free to contact us.
What pool chemicals do I need to maintain a clean pool?
For a healthy pool, you'll typically need chlorine or bromine (sanitizer), pH balancer, alkalinity increaser or decreaser, calcium hardness increaser, and a pool shock treatment. We carry all of these at NV Pool Supply and our staff can help you find the right products for your specific pool.
How often should I test my pool water?
We recommend testing your pool water at least 2-3 times per week during swimming season. You should also test after heavy rain, large parties, or any significant changes in water clarity or color.
Do you offer pool equipment installation services?
Yes! NV Pool Supply offers professional pool equipment installation for pumps, filters, heaters, and automation systems. Contact us to schedule a consultation or request a quote.
Can I pick up my order in-store?
Absolutely. We offer free in-store pickup at our Nevada location. Simply select the in-store pickup option at checkout, and we will notify you when your order is ready — usually within a few hours on business days.
Do you offer bulk or wholesale pricing?
Yes, NV Pool Supply offers wholesale pricing for pool service companies, property managers, and commercial clients through our Snap B2B program. Contact us for more information and to get set up with a wholesale account.
What brands do you carry?
We carry a wide range of top pool industry brands including Hayward, Pentair, Jandy, BioGuard, Clorox Pool&Spa, HTH, and many more. Browse our full product catalog online or visit us in-store.
How do I know if my pool pump needs to be replaced?
Signs your pump may need replacement include unusual noise, reduced water flow, leaking, or the motor failing to start. Our team can help diagnose the issue and recommend the best solution, whether that's a repair or a replacement.
Do you ship to all of Nevada?
Yes, we ship to addresses throughout Nevada. We also offer local delivery within the Las Vegas metro area. Some items, such as certain pool chemicals, may be restricted to in-store pickup or local delivery only.
How can I contact NV Pool Supply?
You can reach us by phone, email, or by visiting our store. Visit our Contact page for full details including our address, phone number, and business hours.